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  Need help with your Metro Ethernet connection? The Building IT Company can improve the operational efficiency of your business. We feature a web-based trouble ticket system that enables you to receive real-time status and an immediate response to your issues, while we also offer a Live Remote Assistance tool that allows us to take over your computer/server as you speak directly with a member of our support team watching our every click . Optional offerings such as Maintenance Contracts, Service Level Agreements, and a 24 x 7 x 365 on-call Outsourced IT Service provide additional value, while addressing specific customer needs. We also have a Monitoring Tool and a Managed Firewall Service that ensures your servers, routers, and firewalls are within custom parameters and watches for key indicators than an outage has occurred or is going to occur and allows us to respond accordingly. read more  Looking for our online support system?Please click here to check the status of a pending issue or to submit a new request which will page your assigned technician.  24x7x365 Access to Online Support SystemMaintenance Contracts Available for Priority Response |
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